Hypothetical situation:
I am working in a hospital and a guest family from Malwa, Punjab (India) is scheduled to come in. I would prepare for their arrival, but finding out:
- what language(s) they spoke
- any customs that would be deemed as disrespectful to them
- the reason they are coming
- if there is a dominant person within the family
- foods they eat to direct them to restaurants within the area
I would have to found out the languages they speak to see if I would need an interpreter. It is very hard to feel comfortable with anyone from a hospital when they don't speak your language. I wouldn't want to offend them, so finding out any details that the staff knows about them including religion, customs, and lifestyle would be beneficial. I would also need to know the reason for them coming. There are many reasons why a person would need to visit a hospital, so I would not want to assume. I would want to find out if there is a dominant person within the family. I would not want to disregard the decision maker, or disrespect him or her. Charleston is full of restaurants, if they have dietary restrictions I would want to know. Having knowledge of the food and area can make a person a little more comfortable, when visiting or looking for somewhere to stay.
Making people comfortable is a privilege. I would want to help them as much as I could. This would be a great way to start.
No comments:
Post a Comment